Full IT Management Service
Your Complete IT Department Without The Overhead
OmniUmbrella delivers full-service IT management that gives you control, eliminates unnecessary costs, and ensures your technology actually supports your business goals.
Whether you need a team to fully manage your infrastructure, support your users, or help plan for growth, we act as your IT department: proactive, responsive, and aligned with how your business operates.
Key Benefits
What you can expect with our complete IT management service
Save Money
Stop overpaying for technology. We eliminate unnecessary costs by providing hardware at direct pricing, optimizing your licenses, and preventing expensive downtime – all while costing less than a single internal IT staff member.
Stay Productive
Technology should enable your team, not hinder them. We proactively monitor and maintain your systems to prevent issues before they impact your business. When problems do arise, we respond quickly with solutions, not excuses.
Gain Peace of Mind
No more worrying about whether your technology is secure, backed up, or properly maintained. We handle everything, providing regular updates that explain your technology status in plain English, not technical jargon.
Day-to-Day Support
Fast, reliable help when your team needs it.
We handle routine troubleshooting, software updates, and user support so your staff can stay productive.
Infrastructure Management
Smarter maintenance with fewer disruptions.
We monitor and manage your systems to keep them stable, secure, and performing at their best.
Strategic Services
Technology decisions that support real business growth.
We help you plan for the future, align IT with your goals, and implement tools that make a difference.
The Full IT Treatment
Workstation and Server Management
Computer crashes and slow systems kill productivity. One hardware failure can grind your operation to a halt.
We’ve seen businesses lose days of work from problems that could have been prevented. Many were stuck paying for support that only reacted after the damage was done.
We keep your systems running at peak performance with:
- Proactive updates and maintenance
- Fast remote troubleshooting
- Expert setup of new equipment
- Reliable data backup and recovery
Why This Matters
- Fewer disruptions for your team
- Reduced risk of hardware failure
- Smoother onboarding for new tech
Network and Security Management
Outages and breaches are more than technical problems—they’re business risks.
Most attacks exploit known vulnerabilities. We’ve helped clients bounce back from disasters caused by overlooked basics like outdated firewalls or unpatched systems.
We build a secure, reliable environment by providing:
- Quick resolution for network issues
- Professional firewall and router configuration
- Multi-layered security measures
- Data encryption and safe web access
Why This Matters
- A stable connection your business can count on
- Real protection against modern threats
- A safe but flexible environment for your team
Complete IT User and Cloud Administration
Password resets, locked accounts, and missing access waste valuable time. When employees leave, access often isn’t removed. That’s a risk most companies don’t realize they’re carrying.
We handle all user and app management, so your team stays focused:
- Microsoft 365 and Google Workspace support
- Management of apps like Dropbox and QuickBooks
- Immediate access updates when roles change
Why This Matters
- No more time lost waiting on logins
- Better security during staff transitions
- A smoother experience for your team
VOIP and Communication Solutions
VOIP systems are essential but often unreliable when set up incorrectly. We help fix what’s broken—or build it right the first time.
Whether it’s dropped calls or growing pains, we help your team improve internal and external communications.
What We Handle:
- VOIP platform implementation and tuning
- Troubleshooting call quality and latency
- User training and configuration
- Vendor coordination and platform transitions
Why This Matters
- Protects your brand reputation
- Makes remote work easier
- Supports better collaboration across teams
Help Desk and Onsite Support
Even the best IT teams get overwhelmed. We support your internal staff by taking care of escalated issues or high-volume demand—without stepping on toes.
What We Handle:
- Tier 2 and Tier 3 issue resolution
- Onsite visits when remote isn’t enough
- Overflow support during peak times
- Documentation of resolved issues for internal tracking
Why This Matters
- Shortens wait times for your users
- Gives your internal team breathing room
- Keeps support personal, not generic
Backup and Disaster Recovery
When data disappears, you don’t get a second chance.
We partner with your internal IT team to ensure your backups work the way they should—tested, verified, and ready when you need them.
What We Handle:
- Backup configuration and validation
- Routine recovery testing
- Cloud and local backup options
- Full-device protection strategy
Why This Matters
- Prevents critical data loss
- Speeds up recovery after incidents
- Gives leadership peace of mind
Pricing Approach
Our full IT management service is billed at a flat monthly rate based on the number of devices we manage.
You won’t see hidden fees or inflated hardware costs. Just clear pricing and dependable support from a team that feels like your own.
Ready for a Different Kind of IT Support?
Discuss your Full IT management needs with our team.